AstérismeApplied AI consultancyHumans lead. AI assists.
Car dealerships

Five dealership processes where the AI prepares and the workshop decides.

Each sheet states what the AI does, what stays with your teams, how it is tested on your own files before being used, and what makes it stop. These are typical examples, not client results.

The principle

Prices and priorities stay with your teams.

The AI prices quotes and prepares files. It sets no price and orders no part. No letter goes out without approval. Every process has an error threshold written down before the test. If it is not met, the process stops.

FP-15Sales

Repair quotes

Repair orderManufacturer labour ratesAIPrices parts and labourWorkshop manager validatesQuote sent to the customer
The AI
Prices parts and labour.
Check
Workshop manager validates.
Error to avoid
A wrong labour time or part number: an under-priced quote and a loss on the invoice.
Test before use
100 closed repair orders: the AI quote compared with the amount actually invoiced, the gap counted in euros.
Excluded
Discounts outside the price list and goodwill gestures.
Where
Dedicated server, in Belgium
What we measure
Pricing time per quote. Gap in euros against the amount invoiced.
Threshold, set before the test
Average gap below the threshold set with the workshop manager, across the 100 test orders.
Stop criterion
A quote underestimated beyond the threshold: back to testing.
Framework
Discounts and goodwill gestures stay with your teams.

Car dealerships

FP-16Operations

Service bookings and workshop load

Incoming requestsWorkshop scheduleAIQualifies and proposes a slotService advisor confirmsBooking confirmed
The AI
Qualifies and proposes a slot.
Check
Service advisor confirms.
Error to avoid
A booking made without the part in stock: the car is kept off the road for nothing.
Test before use
Two real weeks: slots proposed by the AI compared with those booked by the service desk, and with the downtime observed.
Excluded
Priorities between customers, settled by a person. No parts order placed by the AI alone.
Where
Dedicated server, in Belgium
What we measure
Slots offered. Vehicles immobilised for want of a part.
Threshold, set before the test
No appointment offered without an available part across the two test weeks.
Stop criterion
A vehicle immobilised for a missing part.
Framework
No part order placed by the AI.

Car dealerships

FP-17Legal and compliance

Manufacturer recall campaigns

Campaign VIN listCustomer fleetAIMatches and drafts the noticesAfter-sales manager validatesCustomers notified, follow-up logged
The AI
Matches and drafts the notices.
Check
After-sales manager validates.
Error to avoid
An affected vehicle missed: a safety defect left on the road.
Test before use
A past campaign replayed dry: the AI list compared with the list actually handled, every gap explained.
Excluded
No letter sent without approval. The technical assessment of the defect stays with the manufacturer.
Where
Dedicated server, in Belgium
What we measure
Preparation time per campaign. Vehicles missed.
Threshold, set before the test
No affected vehicle missed in the replayed campaign.
Stop criterion
One affected vehicle missed: immediate stop.
Framework
Regulation (EU) 2018/858: corrective measures where there is a serious risk. Qualifying the defect stays with the manufacturer.

Car dealerships

FP-18Sales

Used-car trade-in

Vehicle sheetService historyAIWrites the summary and the rangeUsed-car buyer sets the priceTrade-in offer
The AI
Writes the summary and the range.
Check
Used-car buyer sets the price.
Error to avoid
Damage, an open recall or a mileage doubt left unmentioned.
Test before use
50 past trade-ins: the AI range compared with the price actually paid and the resale price.
Excluded
The trade-in price, decided by a person.
Where
Dedicated server, in Belgium
What we measure
Time per trade-in. Gap between the range and the price paid.
Threshold, set before the test
Every known damage or recall across the 50 test trade-ins is stated.
Stop criterion
An open damage or recall left unstated.
Framework
The trade-in price stays with the buyer.

Car dealerships

FP-20Finance and administration

Manufacturer warranty claims

Repair orderWarranty termsAIPrepares and documents the claimWorkshop manager validatesClaim submitted
The AI
Prepares and documents the claim.
Check
Workshop manager validates.
Error to avoid
A claim rejected for missing evidence: the repair stays at your expense.
Test before use
Claims rejected over the last twelve months: does the AI spot the reason for rejection before filing?
Excluded
The manufacturer's decision. No invoicing triggered by the AI.
Where
Dedicated server, in Belgium
What we measure
Claims filed. Claims refused for missing evidence.
Threshold, set before the test
The refusal grounds of the last twelve months are found before filing.
Stop criterion
A claim refused for evidence the sheet should have required.
Framework
The decision stays with the manufacturer. No invoicing triggered by the AI.

Car dealerships

Step validated by a person. The large star is the step entrusted to the AI.

Hosting

Your customers' data stays in Belgium.

Repair orders, customer records and warranty files stay on a dedicated server in Belgium, never on a public AI without your written agreement.

Framework

A safety recall tolerates no omission.

Where there is a serious risk, Regulation (EU) 2018/858 requires the economic operator concerned to take corrective measures. The dealership calls in the customers. The recall sheet is tested on a past campaign, replayed dry, before being used on a live one.

Course

Eight weeks, three to five processes.

A free thirty-minute diagnostic. Then two weeks of context and training, two weeks reviewing processes with the people who run them, and four weeks putting three to five processes into service, one at a time. A month of adjustments follows. Price on quotation, after the diagnostic.

Thirty minutes on one of your processes.

By video call or at your premises. We say plainly whether the AI gains anything there.

Book a free diagnostic