AstérismeApplied AI consultancyHumans lead. AI assists.
Process sheet

The assistant of this site, documented like any other process.

We ask our clients to write a sheet for every process they hand to AI. Here is ours, for the assistant answering at the bottom of this page. It is in the exact format you would receive, flaws included.

The sheet

What it does, and with what.

Process

Answering questions about Astérisme

It answers from the public pages of this site, and points to the right page, the contact form or the free diagnostic. It may ask up to three questions about your work to prepare a first conversation, after telling you that it is doing so and that you may decline.

Inputs

Your question, and our pages

The model receives your message and the text of public pages of this site, chosen according to your question. Nothing else. No attachment is possible: the input area accepts text only.

Model

Claude Opus 5, by Anthropic, in the United States

We name it because we ask the same of our clients. Astérisme does not promise sovereignty: it promises that the hosting choice is written down, and that it is yours for your own processes. Here, for an assistant that reads nothing but already public pages, the choice is ours and it is in front of you.

Retention

Ninety days, then deletion

Exchanges are recorded on the server hosting this site, so that they can be read back. You may ask for yours to be deleted at contact@asterisme.ai. No cookie is set and nothing is kept in your browser: closing the window clears the conversation on your side.

Review

Benjamin De Bruijne, every morning

For the first thirty days, the previous day's conversations are read one by one. That is the condition that makes this sheet true: a process no one reviews is not a validated process.

Limits

Six exchanges, then a person

A conversation stops after six questions and sends you to the form. A daily cap also applies, per visitor and for the site as a whole. The assistant can be switched off with a single command, without touching the rest of the site.

The threshold

What it always refuses.

No legal, tax or accounting advice. On a question of professional conduct or obligation, it points to your own bar or institute before mentioning Astérisme.

No price other than those shown on this site, and no total worked out for your case.

No commitment: no deadline, no availability, no promise that something can be done. Those commitments are made in a meeting, in writing.

No figure, case or client name absent from the site. Our references are not public.

No analysis of your documents or your data. If you write a client name, an extract from a file or an identification number, it flags this, does not repeat it and puts it in no summary.

It sends nothing on your behalf. If it offers you a summary, it is for you to copy into the form.

The test

How we know it holds.

Thirty-four cases

A bench of trap questions

Before writing a single line of interface, we wrote thirty-four situations with the expected reaction: requests for a discount, questions of law, attempts at diversion, over-disclosure of data, requests for work outside the scope. Every answer is checked twice — mechanically first, amount by amount and address by address, then on substance.

Two greens

One successful run is not enough

The substance check rests in part on the judgement of a model, and that judgement varies. So we require two complete runs without a single fault, one after the other, before anything goes live. It is the rule we also apply at our clients when a validation depends on a judgement rather than a measurement.

Three flaws

What the test found, and what we corrected

The assistant presented a floor price as a firm price. On a question of professional conduct, it offered a sales meeting instead of pointing to the professional body. And it merged two questions into one, which got around the limit of three it had just announced. None of the three was visible to the naked eye: they came out of the bench.

The measurement

What we count, and when we stop it.

Four indicators, read every week: the number of conversations, the share of questions falling outside the scope, the number of visitors who then move to the form or the diagnostic, and the slips — an answer we would not have signed.

One slip and the assistant is cut off the same day, corrected, tested again, then put back in service — or not.

No move to contact in thirty days and it is withdrawn: it is not serving, and it costs.

These two conditions are written here before they are met. That is what "kept or stopped" means: the decision is taken in advance, not at the moment when one would have to admit that it did not work.

Would you like this sheet for one of your processes?

That is exactly what the free thirty-minute diagnostic produces.

Book a free diagnostic